Voice CommunicationsAs email and chat have become more popular than ever, person-to-person conversation hasn’t been replaced quite yet. People still need to talk, be it via a desk phone, a soft phone or a mobile phone, and ICON has a solution perfect for your business.
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Advanced Voice FeaturesVoicemail
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Customized greetings give callers interactive prompts and options.
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Automated Attendant
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Direct incoming calls to the best person or department based on caller number, called number or an account code entered by the caller
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Contact Center Solutions
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Automatic Call Distribution
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Changes to call-routing can be made quickly using the WYSIWYG management interface.
Identify problems immediately with real-time activity monitoring.
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Attendant Features
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Manage call volume efficiently with the Alcatel-Lucent 4059 EE Attendant Console
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Small & Medium Business Voice Communications
Full-featured Voice Communication
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Greeting Messages
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Integrated Voicemail
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Enterprise Voice Communications
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Reliable. Secure. Convenient.
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Download the OmniPCX Enterprise brochure. |
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Immediate Connection: The directory search is instantaneous using the external alphanumeric keypad.
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Intensive Use: The adjustable incline on the large backlit screens and additional key modules facilitate the ability to easily read the menus and manage multiple communications. |
Listening Comfort: Wideband audio, optional Bluetooth handset and amplified listening allow employees to hear better and speak more quietly.
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What are the best phones for meeting rooms and closed offices?
In open space offices, meeting rooms are vital for collaboration, concentration and confidentiality. We offer:
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ALE-300 DeskPhone
The ALE Enterprise DeskPhone series is the next generation of innovative business phones. The modular design and software customization capabilities offer a variety of configurations to satisfy all business communications requirements. The ALE-300 Features:- Color screen
- 10 keys
- Super-wideband audio
- Corded handset
- Audio Hub integration
Highlights- Super-wideband sound
- Cylindrical sound bar
- Elegant metal and textile casing with 4 interchangeable colors
- Extensive connectivity: USB, WLAN, Bluetooth
- Secure remote working: VPN, SRTP
- Accessories include: Alphabetic keypad, wireless handset, WLAN and Bluetooth module, color display key module
Download the ALE-300 brochure.
Download the ALE-300 user manual.ALE-400 DeskPhone
The ALE Enterprise DeskPhone series is the next generation of innovative business phones. The modular design and software customization capabilities offer a variety of configurations to satisfy all business communications requirements. The ALE-400 features:- 4.3” touch screen
- Corded or cordless handset
- Audio Hub integration
- 3D Symphonic HD super-wideband sound
- Cylindrical sound bar with 3D diffusion and up to 3 microphones
- Elegant metal and textile casing with 4 interchangeable colors
- Extensive connectivity: USB, WLAN, Bluetooth
- Secure remote working: VPN, SRTP
- Accessories include: Alphabetic keypad, wireless handset, WLAN and Bluetooth module, color display key module
Download the ALE-400 brochure.
Download the ALE-400 user manual.ALE-500 DeskPhone
The ALE Enterprise DeskPhone series is the next generation of innovative business phones. The modular design and software customization capabilities offer a variety of configurations to satisfy all business communications requirements. The ALE-500 features:- 5.5” touch screen
- Corded or cordless handset
- 12 virtual keys
- Audio Hub integration
- 3D Symphonic HD super-wideband sound
- Cylindrical sound bar with 3D diffusion and up to 3 microphones
- Elegant metal and textile casing with 4 interchangeable colors
- Extensive connectivity: USB, WLAN, Bluetooth
- Secure remote working: VPN, SRTP
- Accessories include: Alphabetic keypad, wireless handset, WLAN and Bluetooth module, color display key module
Download the ALE-500 brochure.
Download the ALE-500 user manual.
Choose a tab for more information on each model
Alcatel-Lucent ALE-20 Digital Deskphone
The Alcatel-Lucent Essential Range offer the best
price-performance ratio. With a backlit display, soft keys and four way navigation button, the ALE-20 simplifies the user experience as a pure digital deskphone.- 2.5 inch backlit display
- Wideband audio
- 40 programmable softkeys
- PoE
- USB-A and USB-C ports to connect headset
ALE-20h Hybrid Deskphone
The Alcatel-Lucent Essential Range offer the best
price-performance ratio. With a backlit display, soft keys and four way navigation button, the ALE-20h simplifies the user experience. As a hybrid digital/IP deskphone, the ALE-20h is a great fit for any situation.- 2.5 inch backlit display
- Wideband audio
- 40 programmable softkeys
- PoE
- USB-A and USB-C ports to connect headset
ALE-30h Hybrid DeskPhone
The Alcatel-Lucent Essential Range offer the best
price-performance ratio. With a full-color display, soft keys and four way navigation button, the ALE-30h brings elegance to the user experience. As a hybrid digital/IP deskphone, the ALE-30h is a great fit for any situation.- 3.5 inch color display
- Wideband audio
- 40 programmable softkeys
- PoE
- USB-A and USB-C ports to connect headset
- Optional Keyboard
Alcatel-Lucent 8018 Premium Deskphone
The Alcatel-Lucent 8018 IP phone has six soft keys, backlit display, vertical orientation and the option for customizable face plates. The 8018 provides quick access to contact lists and messages, and the six soft-keys allow users to add the most commonly used features from the three line display.- Backlit display
- Six dynamic soft keys
- Seven fixed line/feature keys
- Four way navigation key for simplified feature access and scrolling
- Wideband full-duplex speakerphone
- PoE or local power
- PC connectivity with switch
- IEEE 802.3af Power over Ethernet
Alcatel-Lucent 8028s Premium Deskphone
The Alcatel-Lucent 8028s Premium Deskphone features enhanced high definition voice to provides a superior audio experience with natural voice communication and improved intelligibility, enabling increased business user productivity.- 2.8 inch black and white backlit display
- Enhanced High Definition voice quality
- Best in class power consumption
- Backlit display
- Alphabetic keyboard
- Built-in security
- Dual stack NOE & SIP protocol
- Compatible with IP-Touch 8 series
- IPv4/IPv6
- Wall-mountable
- Full-duplex speakerphone
- Comfort headset
- SIP standalone option
- External power supply
- Two 10/100/1000 layer 2 ports
- Headset connector
- Multiple language support
- IEEE 802.3af Power over Ethernet
Download the 8028s premium deskphone brochure.
Download the 8028s premium deskphone user manual.
8028 Demo and User Guide Video - Watch on YouTube
Alcatel-Lucent 8058s Premium Deskphone
The Alcatel-Lucent 8058s Premium Deskphone features enhanced high definition voice to provides a superior audio experience with natural voice communication and improved intelligibility, enabling increased business user productivity.
• 3.5 inch color display
• Enhanced High Definition voice quality, Super Wideband ready
• Best in class power consumption
• Optimized ergonomics
• Navigator
• Dedicated function keys
• Backlit display
• Intuitive icons and soft keys
• Alphabetic keyboard
• Built-in security
• Dual stack NOE & SIP protocol
• Compatible with IP-Touch 8 series
• IPv4/IPv6
• Wall-mountable
• Unified Communication companion
• Embedded software encryption capabilities
• Customization capabilities
Download the 8058s premium deskphone brochure.
Download the 8058s premium deskphone user manual.
Alcatel-Lucent 8068s Premium Deskphone
The Alcatel-Lucent 8068 Premium Deskphone offers rich IP communications with outstanding wide-band audio quality. Features include:- 240 x 320 pixel 1/4 VGA, 16.7 M coloros with back light.
- Up to 40 soft keys (multiple screens).
- Alphabetical keyboard
- Bi-directional navigation key for simplified feature access and scrolling
- Full duplex speakerphone with acoustic
- Comfort headset
- Optional Bluetooth Headset
- Two 10/100/1000 layer 2 ports
- SIP standalone option
- Headset connector
- External power supply
- Multiple language support
- IEEE 802.3af Power over Ethernet
- Audio Hub integration
Download the 8068s premium deskphone brochure.
Download the 8068s premium deskphone user manual.
Alcatel-Lucent 8078s Premium Deskphone
The 8078s Premium DeskPhone can be deployed in any business environment, from on-premise PBX to cloud deployment on multiple platforms, such as Alcatel-Lucent Enterprise servers or Third-Party SIP telephony platforms.
• 5 inch capacitive touch color display
• Enhanced High Definition voice quality, Super Wideband ready
• Best in class power consumption
• Available with or without Bluetooth handset
• Optimized ergonomics
• Navigator
• Dedicated function keys
• Backlit display
• Intuitive icons and soft keys
• Alphabetic keyboard
• Built-in security
• Dual stack NOE & SIP protocol
• Compatible with IP-Touch 8 series
• IPv4/IPv6
• Wall-mountable
• Unified Communication companion
• Embedded software encryption capabilities
• Customization capabilities
• Audio Hub integration
Download the 8078s premium deskphone brochure.
Download the 8078s premium deskphone user manual.
Alcatel-Lucent 8088 Premium Deskphone
Featuring a high resolution touch screen display and intuitive point and touch access to telephony services and custom apps, OmniTouch 8088 My IC Phone represents the next generation business phone.
- 7 inch high resolution touch screen provides easy access to telephony features and custom applications
- Speakerphone
- Supports wide band audio
- IP Touch Bluetooth wireless handset
- Touch screen access to directory, messages, presence look-up and contacts
- Applications for hotel information, weather forecasts, room automation control and more
- Session shift from phone to mobile device, laptop softphone
- A 10/100/1,000 Ethernet connection to connect to enterprise networks or a PC
- 2 USB connectors
- HDMI connector for external monitor
- 1 mini-USB connector for a keyboard
- 1 RJ9 connector for a corded handset
- One 3.5 mm headset connector
Download the 8088 Smart Deskphone brochure.
Download the 8088 Smart DeskPhone user manual.
Visual Communications
Use the 8088 as a video phone to call other video enabled phones.A Feature Rich Unified Communications-Enabled Phone
The OmniTouch 8088 takes a unique approach to presence and mobility. Use the touch screen to set your UC status and call routing with an intuitive phone-based graphical user interface.
- 8135 Conference Phone
With the Alcatel-Lucent 8135 IP Conference Phone, calls can be recorded and stored and the conference guide allows calls to be pre-programmed groups. Featuring expansion microphones, the OmniTouch 8135 IP Conference Phone is the business phone of choice for large conferences.- Increases collaboration and enables creative exchanges with remote parties
- Allows spontaneous group brainstorming and problem-solving sessions
Features- Reduces travel and administration time and costs
- Interoperability with survival router (embedded SIP Proxy) provides continuity of service with Alcatel-Lucent OmniPCX Enterprise systems
- Enables high-quality audio conferencing
- LDAP client with direct access to directory thru dedicated key
- Easy configuration with the Web interface – Settings can be imported and exported to other OmniTouch 4135 IP Conference Phones
- Expansion for large rooms – A combination of the unit’s omni directional microphone with directional microphones increases voice pickup from 30 m2 (320 ft 2) to twice that size
- SIP connectivity enables connection to the Alcatel-Lucent OmniPCX™ Communication Server
- SIP redundancy with Alcatel-Lucent OmniPCX Enterprise Communication Server
- Support for power over Ethernet (PoE)
- Four simultaneous connections can be linked to create a five-way call
Download the 8135 conference phone brochure.
Download the 8135 conference phone user manual. Alcatel-Lucent 8019s Premium Deskphone
The Alcatel-Lucent 8019s Premium Deskphone offers rich digital communications with outstanding wide-band audio quality. Features include:- 100×160 pixel grayscale display with back light.
- Up to 10 soft keys (multiple screens).
- Alphabetical keyboard
- Bi-directional navigation key for simplified feature access and scrolling
- Full duplex speakerphone with acoustic echo cancellation
- Comfort handset
- Headset connector
- Multiple language support
Download the 8019s premium deskphone user manual.Alcatel-Lucent 8029s Premium Deskphone
The Alcatel-Lucent 8029s Premium DeskPhone offers rich digital communications with outstanding wide-band audio quality. Features include:- 64 x 128 pixel display with back light.
- 6 soft keys (multiple screens).
- Alphabetical keyboard
- Bi-directional navigation key for simplified feature access and scrolling
- Full duplex speakerphone with acoustic echo cancellation
- Comfort handset
- Headset connector
- Multiple language support
Download the 8029s deskphone user manual.Demo and User Guide Video - Watch on YouTube
Alcatel-Lucent 8039s Premium Deskphone
The Alcatel-Lucent 8039s Premium Deskphone offers rich digital communications with outstanding wide-band audio quality. Features include:- 100×160 pixel grayscale display with back light.
- Up to 10 soft keys (multiple screens).
- Alphabetical keyboard
- Bi-directional navigation key for simplified feature access and scrolling
- Full duplex speakerphone with acoustic echo cancellation
- Comfort handset
- Headset connector
- Multiple language support
Download the 8039s deskphone user manual.
- X4U
The X4U SIP Telephone, integrated by ICON for optimal performance with the ICONnect Cloud Hosted Phone Service, is a stylish phone that offers a complete menu of business communications features. Featuring 2 independent color displays, built-in Bluetooth, enhanced high-definition voice and plenty of one-touch speed dial buttons, this set can be customized to ensure productive communications in every environment.
PROGRAMMABLE SELF-LABELING KEYS
The X4U has a 2.8” primary color display with 3 line keys and 4 soft keys. The soft keys are programmable and will change dynamically to provide easy access to features based on the state of the phone. The secondary display has 6 keys x 2 pages for a total of 12 keys that can be programmed for line access or speed dial.- 3-way Conference, Transfer, Hold
- 3 Line Keys on the 2.8” Main Color Display
- 6 DSS Keys on the 2.4” Side Color Display
- HD Audio with Wideband Codec G.722 and Opus
- Bluetooth headset via optional USB adapter
- RJ9 Headset Jack (Supports EHS Headset)
- USB-A 2.0 for USB Dongle/Flash Drive
- Two Gigabit Ports
- Integrated PoE
- Supports IPv4 and IPv6 Protocols
- Stand with Adjustable Angle of 45° or 50°
- Optional Wall-Mounting Bracket (Not Included)
Download the X4U quick reference guide.
- X6U
Integrated by ICON for optimal performance with the ICONnect Cloud Hosted Phone Service, the Fanvil X6U SIP Telephone is an effective business tool for stress-free conversations. Featuring 3 independent color displays, built-in Bluetooth, enhanced high-definition voice and plenty of one-touch speed dial buttons, this set makes communication a breeze.- 3-way Conference, Transfer, Hold
- 5 Line Keys on the 4.3” Main Color Display
- 12 DSS Keys on the 2 x 2.4” Side Color Displays
- HD Audio with Harman Speaker, Wideband Codec G.722 and Opus
- Built-in Bluetooth for Connecting a Headset
- RJ9 Headset Jack (Supports EHS Headset)
- USB-A 2.0 for USB Dongle/Flash Drive
- Two Gigabit Ports
- Integrated PoE
- Supports IPv4 and IPv6 Protocols
- Stand with Adjustable Angle of 45° or 50°
- Optional Wall-Mounting Bracket (Not Included)
Download the X6U quick reference guide.
- X7
The X7 SIP Telephone provides immediate and easy access to all of the essential communications features and more. Integrated by ICON for optimal performance with the ICONnect Cloud Hosted Phone Service, X7 features a modern, sleek design that looks great on any desk.- 3-way Conference, Transfer, Hold
- 7” Capacitive Touch Screen Color Display
- 12 Programmable DSS Keys and 4 Dynamic
- Soft Keys on the home screen
- HD Audio with Wideband Codec G.722 and Opus
- Built-in Bluetooth for Connecting a Headset
- RJ9 Headset Jack (Supports EHS Headset)
- USB-A 2.0 for USB Dongle/Flash Drive
- Two Gigabit Ports
- Integrated PoE
- Supports IPv4 and IPv6 Protocols
- Stand with Adjustable Angle of 40° or 50°
- Wi-Fi Connectivity (via Optional Wi-Fi Dongle)
Download the X7 Quick Reference Guide.
- X210
High definition voice, a large number of programmable DSS and line keys, built-in Bluetooth and optional Wi-Fi connectivity make the X210 a great fit for any type business.- 3-way Conference, Transfer, Hold
- 4.3” Main Color Display and Two 3.5” Side Displays
- 10 Programmable Keys and 4 Dynamic Soft Keys on the Home Screen
- 16 Programmable Keys on Screens 2 and 3
- HD Audio on Handset and Speakerphone
- Built-in Bluetooth for Connecting a Headset
- RJ9 Headset Jack (Supports EHS Headset)
- USB-A 2.0 for USB Dongle/Flash Drive
- Two Gigabit Ports
- Integrated PoE
- Supports IPv4 and IPv6 Protocols
- Stand with Adjustable Angle of 40° or 50°
- Wi-Fi Connectivity (via Optional Wi-Fi Dongle)
Download the X210 Quick Reference Guide.
- i12 Sip Door Phone
The i12 SIP Door Phone features an aluminum alloy front panel with a cast aluminum backplate providing waterproof, dust proof and IP65 rated operation with built-in tamper-proof detection.
Feature Highlights- One key call function
- Two inputs for connection to door sensors, emergency buttons and other security features
- Two outputs for connection to alarm, locks and other equipment
- Duplex speakerphone
- Wall mount installation
- i32V Video Door Phone
The i32V SIP Video Door Phone features an integrated 2 megapixel infrared camera, aluminum alloy front panel with a cast aluminum backplate providing waterproof, dust proof and IP65 rated operation with built-in tamper-proof detection.- One key video call function
- Two inputs for connection to door sensors, emergency buttons and other security features
- Two outputs for connection to alarm, locks and other equipment
- Duplex speakerphone
- Wall mount installation
- Integrated PoE
- Operates with ICONnect Hosted Communications Service.
- Supports one-way video calling to an X6U or X210 SIP phone
- One key video call function
