• Home
  • Products
    • Business Phone Systems
    • Data Networking & Wireless
    • Hosted Cloud & Managed Solutions
    • Monitoring & Alerting
    • Unified Communication & Collaboration
    • Video Surveillance & Access Control
    • Thermal Imaging Camera
  • Solutions
    • SMB
    • Enterprise
    • Cloud Solutions
    • Access Control
    • Business Continuity
    • Contact Center
    • Safety Solutions
    • Video Surveillance
  • Hosted Plans
  • Resources
    • Brochures
    • User Manuals
    • Video Demos
    • FAQ
    • Blog
    • Cloud Policies and End User Agreements
    • Test My Connection Speed
  • Partners
    • 2020 On-line Roadshow Series
    • Partner Program Info
    • Register for access
    • Login
    • Logout
    • Account Management
    • Iwatsu License Server
  • Internet of Things
  • Enable IOT with Signals Monitor
ICON NETWORKS
  • Home
  • Products
    • Business Phone Systems
    • Data Networking & Wireless
    • Hosted Cloud & Managed Solutions
    • Monitoring & Alerting
    • Unified Communication & Collaboration
    • Video Surveillance & Access Control
    • Thermal Imaging Camera
  • Solutions
    • SMB
    • Enterprise
    • Cloud Solutions
    • Access Control
    • Business Continuity
    • Contact Center
    • Safety Solutions
    • Video Surveillance
  • Hosted Plans
  • Resources
    • Brochures
    • User Manuals
    • Video Demos
    • FAQ
    • Blog
    • Cloud Policies and End User Agreements
    • Test My Connection Speed
  • Partners
    • 2020 On-line Roadshow Series
    • Partner Program Info
    • Register for access
    • Login
    • Logout
    • Account Management
    • Iwatsu License Server
  • Internet of Things
  • Enable IOT with Signals Monitor

Voice Communications

As email and chat have become more popular than ever, person-to-person conversation hasn’t been replaced quite yet. People still need to talk, be it via a desk phone, a soft phone or a  mobile phone, and ICON has a solution perfect for your business.
Picture

Small & Medium Business

  • Up to 300 users
  • Desk phones
  • Soft phones
  • ​On premises or in the cloud
Learn More
Picture

Enterprise
​Business

  • Up to 15,000 users
  • Desk phones
  • Soft phones​​
  • ​On premises or in the cloud
Learn More
Request More Information

    I'd like more info

Submit
 

Advanced Voice Features

Voicemail
  • Password protected voicemail inboxes store messages from missed callers
  • Forward voicemail messages to email to review and archive
  • Personal user message greetings
  • Smart call routing
  • Personal assistant
Deskphone with word bubble showing the auto-attendant welcome message
Customized greetings give callers interactive prompts and options.
Automated Attendant
  • Integrated automated attendant answers incoming calls, transfers them to desired location and presents general company information​
  • ​Interactive Voice Response (IVR) option with SQL and HTTP connectors allow you to dynamically adapt routing and qualify callers before transferring a call to an agent
  • Text-to-speech and automatic speech recognition
Contact center agents handling incoming calls
Direct incoming calls to the best person or department based on caller number, called number or an account code entered by the caller
 

Contact Center Solutions

Automatic call distribution
  • Distribute incoming calls using your own business logic
  • Engage and inform callers with in-queue voice announcements
  • ​Review consolidated statistics on call traffic and agent performance in tables or graphs
Hunt Groups
Calls can be distributed among groups of employees so that the workload is shared between all members of a team. Add employees to a group during peak workloads with the touch of a button.

Call Supervision
Employees can view calls intended for the members of their group and can respond to the call if their colleague is unavailable. 

Customized Greeting Messages
Create customized notifications to inform callers about an absence or changes in policy.

Contextual Menus on the Phone
Agents can use a desktop application or contact center functions integrated into their CRM appliaction to easily manage calls.

Supervision and Performance
Team leaders or supervisors can check the performance of the team from a desktop application and manage the call distribution strategy in real-time. 
Call routing table being edited using WYSIWYG editor
Changes to call-routing can be made quickly using the WYSIWYG management interface.
Desktop application showing ACD call statistics
Identify problems immediately with real-time activity monitoring.
Attendant features​
  • Optional attendant console facilitates call distribution, supervision and desktop call control
  • Manage a high volume of calls with one-touch call/transfer operations
  • View the status of all users on the network to route calls to the right people
  • Supervision and presence information options
  • Easy to use, customizable PC interface

Desktop attendant console app and headset on PC screen
Manage call volume efficiently with the Alcatel-Lucent 4059 EE Attendant Console
Advanced Voice Feature Brochures
Picture
Download the Visual Automated Attendant Brochure
ICONnect AA VM Brochure
Download ICONNect AA VM Brochure
Picture
Download the 4059 Extended Edition Attendant Console Brochure
Picture
Download the OmniTouch Contact Center Standard Edition Brochure
Picture
Download the OmniTouch Contact Center Brochure
 

​Small & Medium Business Voice Communications

Picture
Full-featured voice communication
  • Select a reliable, feature-rich voice communications platform
  • Choose from VoIP, Digital, SIP, DECT and WLAN telephones
  • Use a smartphone as a business extension
  • On-premises, virtualized or cloud based deployment 
  • Scalable solutions range from 1-300 users
  • Choose from plans starting at $17.95
Business phones
The comprehensive range offers:
  • Compact models: 8008, 8018, and 8019s
  • Alphabetic keyboard: 8028s, 8029, 8038s, 8039, 8058s, 8068 and 8078s
  • Softphone applications available for PC and smartphones
  • Wideband audio quality
  • ​Rainbow integration
Business man on telephone call
Reliable, feature-rich voice communications platforms are available on-premises or in the cloud.

SMB solution brochure cover
Download the SMB Solution brochure.
Picture
Download the OXO Connect brochure.
Softphone on a PC with headset and three business deskphones
Choose from softphones, deskphones and videophones with high-quality audio and hundreds of features.
Learn more about available telephones
Greeting messages
  • Program customizable company greetings
  • Dedicated music-on-hold
  • Multiple system languages
  • Smart call routing
Deskphone playing a welcome message through a speakerphone
Customized greetings with interactive prompts and options.
Integrated voicemail
  • All business calls are answered with professional greetings
  • Voicemail to email
  • Password protected
Blue LED lights on a deskphone showing a voicemail was left
Blue LEDs give visual indication of messaging status.

Learn more about the phones available to you.

 
Picture

Enterprise Voice Communications

Reliable. Secure. Convenient.
  • Scalable solutions range from 300-100,000 users
  • Carrier-class platform from Alcatel-Lucent Enterprise
  • Security at all levels - data center, WAN LAN, and device
  • On-premises, virtualized or cloud based deployment 
  • Centralized management and diagnostics
  • Choose from plans starting at $17.95
Picture of the Alcatel-Lucent OmniPCX Enterprise Brochure
Download the OmniPCX Enterprise brochure.
Request a Quote

    I'd like a quote

Submit
Picture
Immediate Connection: The directory search is instantaneous using the external alphanumeric keypad.
Picture
Intensive Use: The adjustable incline on the large backlit screens and additional key modules facilitate the ability to easily read the menus and manage multiple communications.
Picture
Listening Comfort: Wideband audio, optional Bluetooth handset and amplified listening allow employees to hear better and speak more quietly.
Alcatel-lucent desk phones, including the 8028s, 8058s, 8068s and 8078s stations.
What are the best phones for meeting rooms and closed offices?
In open space offices, meeting rooms are vital for collaboration, concentration and confidentiality.  We offer:
  • The Compact, or Premium Deskphone, for excellent audio quality including hands free mode and easy call-by-name.  This is the perfect choice for huddle rooms for 3 or 4 people. ​
  • A conference phone for meeting rooms of 10 or more people.
  • The 8088 Smart Deskphone, alone or connected to a screen, and external camera for video conference rooms.
conference phone for a business conference room
8135s Conference Phone
 

Business Telephone Models

Business Telephone Models


  • VoIP Phones

  • 8018

  • 8028s

  • 8058s

  • 8068s

  • 8078s

  • 8088

  • 8135 Conference Phone

  • UniVois U3S

  • UniVois U6S

  • X4U

  • X6U

  • X7

  • X210

  • 15

  • 16

  • 17

  • 18

  • 19

  • 20

  • 21

  • 22

  • 23

  • 24

  • 25

  • 26

  • 27

  • 28

  • 29

  • 30

  • Choose a tab for more information on one of eight VoIP models

    Picture
    Picture

    Choose a tab for more information on one of eight VoIP models

  • Alcatel-Lucent 8018 Premium Deskphone

    The Alcatel-Lucent 8018 IP phone has six soft keys, backlit display, vertical orientation and the option for customizable face plates.  The 8018 provides quick access to contact lists and messages, and the six soft-keys allow users to add the most commonly used features from the three line display.
    • Backlit display
    • Six dynamic soft keys
    • Seven fixed line/feature keys
    • Four way navigation key for simplified feature access and scrolling
    • Wideband full-duplex speakerphone
    • PoE or local power
    • PC connectivity with switch
    • IEEE 802.3af Power over Ethernet
    Picture
    Download the 8018 premium deskphone brochure.
    Download the 8018 premium deskphone user manual for OXO.
    Download the 8018 premium deskphone user manual for OXE.
  • Alcatel-Lucent 8028s Premium Deskphone

    The Alcatel-Lucent 8028s Premium Deskphone features enhanced high definition voice to provides a superior audio experience with natural voice communication and improved intelligibility, enabling increased business user productivity.
    • 2.8 inch black and white backlit display
    • Up to 68 soft keys (OmniPCX Enterprise), Up to 36 soft keys (OXO Connect or OmniPCX Office RCE)
    • Enhanced High Definition voice quality
    • Best in class power consumption
    • Backlit display
    • Alphabetic keyboard
    • Built-in security
    • Dual stack NOE & SIP protocol
    • Compatible with IP-Touch 8 series
    • IPv4/IPv6
    • Wall-mountable
    • Full-duplex speakerphone
    • Comfort headset
    • SIP standalone option
    • External power supply
    • Two 10/100/1000 layer 2 ports
    • Headset connector
    • Multiple language support
    • IEEE 802.3af Power over Ethernet

    ​Download the 8028s premium deskphone brochure.
    Download the 8028s premium deskphone user manual.
    ​
    Picture

    8028 Demo and User Guide Video

  • Alcatel-Lucent 8058s Premium Deskphone

    The Alcatel-Lucent 8058s Premium Deskphone features enhanced high definition voice to provides a superior audio experience with natural voice communication and improved intelligibility, enabling increased business user productivity.
    • 3.5 inch color display
    • Up to 68 soft keys (OmniPCX Enterprise), Up to 36 soft keys (OXO Connect or OmniPCX Office RCE)
    • Enhanced High Definition voice quality, Super Wideband ready
    • Best in class power consumption
    • Optimized ergonomics
    • Navigator
    • Dedicated function keys
    • Backlit display
    • Intuitive icons and soft keys
    • Alphabetic keyboard
    • Built-in security
    • Dual stack NOE & SIP protocol
    • Compatible with IP-Touch 8 series
    • IPv4/IPv6
    • Wall-mountable
    • Unified Communication companion
    • Embedded software encryption capabilities
    • Customization capabilities


    Download the 8058s premium deskphone brochure.
    Download the 8058s premium deskphone user manual.
    Picture
  • Alcatel-Lucent 8068s Premium Deskphone

    ​The Alcatel-Lucent 8068 Premium Deskphone offers rich IP communications with outstanding wide-band audio quality. Features include:
    • 240 x 320 pixel 1/4 VGA, 16.7 M coloros with back light.
    • Up to 40 soft keys (multiple screens).
    • Alphabetical keyboard
    • Bi-directional navigation key for simplified feature access and scrolling
    • Full duplex speakerphone with acoustic
    • Comfort headset
    • Optional Bluetooth Headset
    • Two 10/100/1000 layer 2 ports
    • SIP standalone option
    • Headset connector
    • External power supply
    • Multiple language support
    • IEEE 802.3af Power over Ethernet

    Download the 8068s premium deskphone brochure.
    Download the 8068s premium deskphone user manual.
    Picture
    8068 Demo and User Guide Video
  • Alcatel-Lucent 8078s Premium Deskphone

    The 8078s Premium DeskPhone can be deployed in any business environment, from on-premise PBX to cloud deployment on multiple platforms, such as Alcatel-Lucent Enterprise servers or Third-Party SIP telephony platforms.
    ​
    • 5 inch capacitive touch color display
    • Up to 72 soft keys (OmniPCX Enterprise): Up to 40 soft keys (OXO Connect or OmniPCX Office RCE)
    • Enhanced High Definition voice quality, Super Wideband ready
    • Best in class power consumption
    • Available with or without Bluetooth handset
    • Optimized ergonomics
    • Navigator
    • Dedicated function keys
    • Backlit display
    • Intuitive icons and soft keys
    • Alphabetic keyboard
    • Built-in security
    • Dual stack NOE & SIP protocol
    • Compatible with IP-Touch 8 series
    • IPv4/IPv6
    • Wall-mountable
    • Unified Communication companion
    • Embedded software encryption capabilities
    • Customization capabilities

    ​
    Download the 8078s premium deskphone brochure.
    Download the 8078s premium deskphone user manual.
    Picture
  • Alcatel-Lucent 8088 Premium Deskphone

    Featuring a high resolution touch screen display and intuitive point and touch access to telephony services and custom apps, OmniTouch 8088 My IC Phone represents the next generation business phone.
    ​
    • 7 inch high resolution touch screen provides easy access to telephony features and custom applications
    • Speakerphone
    • Supports wide band audio
    • IP Touch Bluetooth wireless handset
    • Touch screen access to directory, messages, presence look-up and contacts
    • Applications for hotel information, weather forecasts, room automation control and more
    • Session shift from phone to mobile device, laptop softphone
    • A 10/100/1,000 Ethernet connection to connect to enterprise networks or a PC
    •  2 USB connectors
    • HDMI connector for external monitor
    • 1 mini-USB connector for a keyboard
    • 1 RJ9 connector for a corded handset
    • One 3.5 mm headset connector

    Download the 8088 Smart Deskphone brochure.
    Download the 8088 Smart DeskPhone user manual.
    Picture
    Visual Communications
    Use the 8088 as a video phone to call other video enabled phones.
    8088 Video Call GIF
    A Feature Rich Unified Communications-Enabled Phone
    The OmniTouch 8088 takes a unique approach to presence and mobility. Use the touch screen to set your UC status and call routing with an intuitive phone-based graphical user interface.

    ​
    Picture
    The 8088 Provides Visual Presence Status of Colleagues and Co-Workers
    Graphical presence display shows current state of coworkers in real time. A useful bit of information when attempting to transfer a call or collaborate.
  • 8135 Conference Phone
    With the Alcatel-Lucent 8135 IP Conference Phone, calls can be recorded and stored and the conference guide allows calls to be pre-programmed groups. Featuring expansion microphones, the OmniTouch 8135 IP Conference Phone is the business phone of choice for large conferences.
    • Increases collaboration and enables creative exchanges with remote parties
    • Allows spontaneous group brainstorming and problem-solving sessions​
    Alcatel-Lucent 8135 Conference Phone
    Features
    • Reduces travel and administration time and costs
    • Leverages the installed base of Alcatel-Lucent OmniPCX Enterprise systems
    • Interoperability with survival router (embedded SIP Proxy) provides continuity of service with Alcatel-Lucent OmniPCX Enterprise systems
    • Enables high-quality audio conferencing
    • LDAP client with direct access to directory thru dedicated key
    • Easy configuration with the Web interface – Settings can be imported and exported to other OmniTouch 4135 IP Conference Phones
    • Expansion for large rooms – A combination of the unit’s omni directional microphone with directional microphones increases voice pickup from 30 m2 (320 ft 2) to twice that size
    • SIP connectivity enables connection to the Alcatel-Lucent OmniPCX™ Communication Server
    • SIP redundancy with Alcatel-Lucent OmniPCX Enterprise Communication Server
    • Support for power over Ethernet (PoE)
    • Four simultaneous connections can be linked to create a five-way call

    Download the 8135 conference phone brochure.
    Download the 8135 conference phone user manual.
  • UniVois U3S IP Phone
    • 2.8” 240x320-pixel color display with backlight
    • 6 multi-functional line keys, up to 30 Paperless DSS Keys
    • Optima HD voice, Full-duplex speakerphone
    • Dual-port Gigabit Ethernet, integrated POE
    • 1xBuilt-in USB Port, support USB WIFI Dongle
    • Up to 6 SIP accounts, 3-way conferencing
    • Wall-mountable, integrated stand with 2 adjustable angles
    • Bluetooth 4.0, support MPL(Mobile Phone Line) & Bluetooth headset
    • Interactive with cell phone by MPL, Use deskphone to answer any call (GSM, Skype, WhatsApp, Wechat, etc) from your cell phone
    • ​Conference/Transfer call with another SIP extension
    Download the UniVois U3S brochure.
    Picture of the UniVois U3S VoIP deskphone
  • UniVois U6S IP Phone
    • 4.5” 480x854-pixel color display with backlight
    • 18 multi-functional line keys, up to 80 Paperless DSS Keys
    • Optima HD voice, Full-duplex speakerphone
    • Dual-port Gigabit Ethernet, integrated POE
    • 2xBuilt-in USB Port, support USB WIFI Dongle
    • Up to 8 SIP accounts, 3-way conferencing
    • Integrated stand with 2 adjustable angles
    • Bluetooth 4.0, support MPL(Mobile Phone Line) & Bluetooth headset
    • Interactive with cell phone by MPL, Use deskphone to answer any call
    • (GSM, Skype, WhatsApp, Wechat, etc) from your cell phone
    • Conference/Transfer call with another SIP extension
    Download the UniVois U6S brochure.
    Picture
  • X4U 
    The X4U SIP Telephone, integrated by ICON for optimal performance with the ICONnect Cloud Hosted Phone Service, is a stylish phone that offers a complete menu of business communications features. Featuring 2 independent color displays, built-in Bluetooth, enhanced high-definition voice and plenty of one-touch speed dial buttons, this set can be customized to ensure productive communications in every environment.

    PROGRAMMABLE SELF-LABELING KEYS
    The X4U has a 2.8” primary color display with 3 line keys and 4 soft keys. The soft keys are programmable and will change dynamically to provide easy access to features based on the state of the phone. The secondary display has 6 keys x 2 pages for a total of 12 keys that can be programmed for line access or speed dial.
    • 3-way Conference, Transfer, Hold
    • 3 Line Keys on the 2.8” Main Color Display
    • 6 DSS Keys on the 2.4” Side Color Display
    • HD Audio with Wideband Codec G.722 and Opus
    • Built-in Bluetooth for Connecting a Headset
    • RJ9 Headset Jack (Supports EHS Headset)
    • USB-A 2.0 for USB Dongle/Flash Drive
    • Two Gigabit Ports
    • Integrated PoE
    • Supports IPv4 and IPv6 Protocols
    • Stand with Adjustable Angle of 45° or 50°
    • Optional Wall-Mounting Bracket (Not Included)
    Download the X4U brochure.
    Download the X4U quick reference guide.
    Picture
  • X6U
    Integrated by ICON for optimal performance with the ICONnect Cloud Hosted Phone Service, the Fanvil X6U SIP Telephone is an effective business tool for stress-free conversations. Featuring 3 independent color displays, built-in Bluetooth, enhanced high-definition voice and plenty of one-touch speed dial buttons, this set makes communication a breeze.
    • 3-way Conference, Transfer, Hold
    • 5 Line Keys on the 4.3” Main Color Display
    • 12 DSS Keys on the 2 x 2.4” Side Color Displays
    • HD Audio with Harman Speaker, Wideband Codec G.722 and Opus
    • Built-in Bluetooth for Connecting a Headset
    • RJ9 Headset Jack (Supports EHS Headset)
    • USB-A 2.0 for USB Dongle/Flash Drive
    • Two Gigabit Ports
    • Integrated PoE
    • Supports IPv4 and IPv6 Protocols
    • Stand with Adjustable Angle of 45° or 50°
    • Optional Wall-Mounting Bracket (Not Included)
    Download the X6U brochure.
    Download the X6U quick reference guide.
    Picture
  • X7
    ​The X7 SIP Telephone provides immediate and easy access to all of the essential communications features and more. Integrated by ICON for optimal performance with the ICONnect Cloud Hosted Phone Service, X7 features a modern, sleek design that looks great on any desk.
    • 3-way Conference, Transfer, Hold
    • 7” Capacitive Touch Screen Color Display
    • 12 Programmable DSS Keys and 4 Dynamic
    • Soft Keys on the home screen
    • HD Audio with Wideband Codec G.722 and Opus
    • Built-in Bluetooth for Connecting a Headset
    • RJ9 Headset Jack (Supports EHS Headset)
    • USB-A 2.0 for USB Dongle/Flash Drive
    • Two Gigabit Ports
    • Integrated PoE
    • Supports IPv4 and IPv6 Protocols
    • Stand with Adjustable Angle of 40° or 50°
    • Wi-Fi Connectivity (via Optional Wi-Fi Dongle)
    Download the X7 Brochure.
    Download the X7 Quick Reference Guide.
    Picture
  • ​X210
    ​
    High definition voice, a large number of programmable DSS and line keys, built-in Bluetooth and optional Wi-Fi connectivity make the X210 a great fit for any type business.
    • 3-way Conference, Transfer, Hold
    • 4.3” Main Color Display and Two 3.5” Side Displays
    • 10 Programmable Keys and 4 Dynamic Soft Keys on the Home Screen
    • 16 Programmable Keys on Screens 2 and 3
    • HD Audio on Handset and Speakerphone
    • Built-in Bluetooth for Connecting a Headset
    • RJ9 Headset Jack (Supports EHS Headset)
    • USB-A 2.0 for USB Dongle/Flash Drive
    • Two Gigabit Ports
    • Integrated PoE
    • Supports IPv4 and IPv6 Protocols
    • Stand with Adjustable Angle of 40° or 50°
    • Wi-Fi Connectivity (via Optional Wi-Fi Dongle)
    Download the X210 Brochure.
    Download the X210 Quick Reference Guide.
    Picture

  • Digital Phones

  • 8019s

  • 8029s

  • 8039s

  • 5

  • 6

  • 7

  • 8

  • 9

  • 10

  • 11

  • 12

  • 13

  • 14

  • 15

  • 16

  • 17

  • 18

  • 19

  • 20

  • 21

  • 22

  • 23

  • 24

  • 25

  • 26

  • 27

  • 28

  • 29

  • 30

  • Picture

    Choose a tab for more information on one of three digital models

    Picture
    Choose a tab for more information on one of three digital models
  • Alcatel-Lucent 8019s Premium Deskphone

    Picture
    The Alcatel-Lucent 8019s Premium Deskphone offers rich digital communications with outstanding wide-band audio quality. Features include:
    • 100×160 pixel grayscale display with back light.
    • Up to 10 soft keys (multiple screens).
    • Alphabetical keyboard
    • Bi-directional navigation key for simplified feature access and scrolling
    • Full duplex speakerphone with acoustic echo cancellation
    • Comfort handset
    • Headset connector
    • Multiple language support 
    ​Download the 8019s premium deskphone brochure.
    Download the 8019s premium deskphone user manual.
  • Alcatel-Lucent 8029s Premium Deskphone

    Picture
    The Alcatel-Lucent 8029s Premium DeskPhone offers rich digital communications with outstanding wide-band audio quality. Features include:
    • 64 x 128 pixel display with back light.
    • 6 soft keys (multiple screens).
    • Alphabetical keyboard
    • Bi-directional navigation key for simplified feature access and scrolling
    • Full duplex speakerphone with acoustic echo cancellation
    • Comfort handset
    • Headset connector
    • Multiple language support 
    Download the 8029s deskphone brochure.
    Download the 8029s deskphone user manual.

    Demo and User Guide Video

  • Alcatel-Lucent 8039s Premium Deskphone

    Picture
    The Alcatel-Lucent 8039s Premium Deskphone offers rich digital communications with outstanding wide-band audio quality. Features include:
    • 100×160 pixel grayscale display with back light.
    • Up to 10 soft keys (multiple screens).
    • Alphabetical keyboard
    • Bi-directional navigation key for simplified feature access and scrolling
    • Full duplex speakerphone with acoustic echo cancellation
    • Comfort handset
    • Headset connector
    • Multiple language support 
    ​Download the 8039s premium deskphone brochure.
    Download the 8039s deskphone user manual.

  • Softphones & Mobile Apps

  • Android

  • ICON Signals Kiosk

  • iPhone

  • PC / MAC

  • Softphone

  • 7

  • 8

  • 9

  • 10

  • 11

  • 12

  • 13

  • 14

  • 15

  • 16

  • 17

  • 18

  • 19

  • 20

  • 21

  • 22

  • 23

  • 24

  • 25

  • 26

  • 27

  • 28

  • 29

  • 30

  • Picture
    Choose a tab for more information on our softphone and mobile applications
  • Android Devices

    Access all your business communications from your Android mobile device. The perfect solution for workers on the go.

    In addition to taking and making calls you can also,
    • Make calls
    • Search contacts
    • Call history
    • Call details
    • Set Routing​

    Download the OpenTouch Conversation for Android User Manual.
    Picture
  • The ICON Signals Kiosk turns an Apple iPad into a video door phone for home, office or the business enterprise. Mount to a wall or place on a stand in your business lobby. When a guest or visitor presses the "Ring for Assistance" button a video call is placed to mobile devices, computers or groups. Audio only calling is optional. Several skins and ringtones are available for the application. The ICON Signals Kiosk app works with Alcatel-Lucent Rainbow®.
    Picture
    Picture
  • iPhone

    Turn your iPhone into a business extension with the Rainbow app from Alcatel-Lucent.  
    • Video call, chat, and screen share
    • Collaborate with colleagues instantly
    • See your contacts' real-time presence

    Download the OpenTouch Conversation for iPhone User Manual.
    Picture
  • Conversations on a PC or a MAC

    Picture
    Rainbow extends communications features from the deskphone to PC while enabling chat, video calling, screen sharing and file sharing. Use Rainbow from your browser or install the PC application.
    • Group chat
    • File exchange
    • Instant Messaging
    • Audio, video and screen sharing
    Desktop Call Control
    • Dial contacts by clicking on a name or phone number embedded in a file.
    • Receive a screen pop with an incoming call allowing you to control your desk phone
    Picture
  • IP Softphone

    Picture
    Modeled after the Alcatel-Lucent 8068 Premium DeskPhone, the Alcatel-Lucent IP Desktop Softphone is a software application with an interface just like a business phone.
    • PC
    • MAC
    • iOS
    • Android
    • Secure VPN connection
    Download the Alcatel IP Desktop Softphone brochure.
    Picture
    Features
    • Users can run softphone in business mode or contact center mode
    • Compatible with CTI applications
    • Identical layout and keys as the Alcatel-Lucent IP Touch phones
    • Multi-language
    • Telephony is supported on any CTI environment (ex: Genesys Interaction Workspace, Desktop Application, TSAPI or specific CTI toolbars)
    • G.711, G.723.1, and G.729 codecs are supported (Windows, iPad and iPhone)
    • ToS supported (Windows and Apple MAC)
    Download the Alcatel-Lucent IP Desktop Softphone for Google Android User Manual.
    Download the Alcatel-Lucent IP Desktop Softphone for iOS user manual.
    Download the Alcatel-Lucent IP Desktop Softphone for Mac OS user manual.
    Download the Alcatel-Lucent IP Desktop Softphone for Microsoft Windows user manual.
    Picture
    Picture

  • Wireless Phones

  • 8118

  • 8128

  • 8212

  • 8232

  • 8242

  • 8262

  • 8

  • 9

  • 10

  • 11

  • 12

  • 13

  • 14

  • 15

  • 16

  • 17

  • 18

  • 19

  • 20

  • 21

  • 22

  • 23

  • 24

  • 25

  • 26

  • 27

  • 28

  • 29

  • 30

  • Family of DECT phones, including the Alcatel-Lucent 8262, 8242, 8232, and 8212
    Choose a tab to learn more about one of seven wireless phone models
    Choose a tab to learn more about one of seven wireless phone models
  • Alcatel-Lucent 8118 WLAN Handset

    Picture
    The Alcatel-Lucent OmniTouch™ 8118 wireless LAN (WLAN) handset provides a convenient and efficient solution for any business environment. This handset is equipped with IEEE 802.11a/b/g standard radio support so that businesses can choose the Wi-Fi® implementation that best addresses their need for application segmentation, interference mitigation and user density.
    • Improved ergonomic design
    • Intuitive interface with 4-way navigator
    • Display backlight
    • Integrated antenna
    Download the 8118 WLAN handset brochure.
    Download the 8118 WLAN handset user manual.

    Features
    • Infrastructure investment protection (compatible with 802.11a/b/g radio networks and WLAN infrastructure standards)
    • Delivers business telephony features throughout the workplace, contributing to improved end-user responsiveness and productivity
    • Interchangeable battery units to support the most demanding enterprise usage requirements
    • Support for both existing Alcatel-Lucent 300/600 DECT handsets and 310/610 WLAN handsets on existing infrastructures
    • Support for wireless security: Wi-Fi Protected Access (WPA and WPA2) and Wireless Encryption Protocol (WEP)
    • Increased autonomy: Up to 15 hours talk time
    • Supports Alcatel-Lucent OmniPCX telephony protocol
    • Leverages the Wireless LAN for voice and data applications
    • Delivers high voice quality using standardized 802.11 quality of service (QoS) on OmniAccess™ WLAN infrastructures
    • Supports seamless handover based on the OmniAccess WLAN infrastructures
    • Provides direct access to dial-by-name and speakerphone functions
    • Supports over-the-air software upgrades
    • Supports quick phone parameter configuration through the USB configuration cradle station
  • Alcatel-Lucent 8128 WLAN Handset

    Picture
    The Alcatel-Lucent OmniTouch 8128 handsets deliver high voice quality using standardized 802.11 quality of service (QoS) on OmniAccess™ WLAN infrastructures.

    • Large color screen
    • Backlit display and keypad
    • Loudspeaker/hands free operation
    • Push-to-talk feature
    • 2.5 mm headset connection
    • Location and notification services
    Download the 8128 WLAN handset brochure.
    Download the 8128 WLAN Handset brochure
    The Alcatel-Lucent OmniTouch 8128 WLAN handset extends the capabilities of the OmniTouch 8118 WLAN handset to include a color display, hands-free operation, real time location system (RTLS) support and push-to-talk capabilities for workgroup communications on Alcatel-Lucent OmniPCX communication servers.

    Features
    • Infrastructure investment protection (compatible with 802.11a/b/g radio networks and WLAN infrastructure standards)
    • Delivers business telephony features throughout the workplace, contributing to improved end-user responsiveness and productivity
    • Enhanced durability (shock, vibration, liquid and dust resistance)
    • Support for both existing Alcatel-Lucent 300/600 DECT handsets and 310/610 WLAN handsets on existing infrastructures
    • Support for wireless security: Wi-Fi Protected Access (WPA and WPA2) and Wireless Encryption Protocol (WEP)
    • Increased autonomy: Up to 15 hours talk time
    • Leverages the Wireless LAN for voice and data applications
    • Delivers high voice quality using standardized 802.11 quality of service (QoS) on OmniAccess™ WLAN infrastructures
    • Supports seamless handover based on the OmniAccess WLAN infrastructures and over-the-air software upgrades
    • Provides direct access to dial-by-name and speakerphone functions


  • Alcatel-Lucent 8212 DECT Handset

    Picture
    The 8212 Business DECT Handset is an entry level, price positioned DECT phone featuring:
    • Color back-lit display
    • Three soft keys
    • Local call log
    • GAP mode with additional telephony features
    • Hands free mode

    Multi-colored LED’s on the phone give status indication for battery life, missed calls and messaging.  Other features include:
    • Six user-selectable polyphonic ringtones
    • GAP mode with additional telephony features
    • ​Direct Micro-USB charging
    • Charger and cable are included
    Download the 8212 DECT handset brochure.
    Download the 8212 DECT handset user manual.
  • Alcatel-Lucent 8232s DECT Handset

    Picture
    The Alcatel-Lucent 8232s DECT Handset is designed to support DECT connectivity in TDM networks that use the Alcatel-Lucent 4070 Base Station , as well as IP networks deployed with Alcatel-Lucent 4080 IP-DECT Base Station.
    • Large screen
    • Bluetooth headset option
    • Alarm button
    • Optional notification and location-based services (ext. Server needed)
    • Intuitive interface with four-way navigator
    • Display and keypad backlight
    • Micro USB connectivity to PC
    • Integrated antenna
    • Digital and IP DECT connectivity
    ​Download the 8232 DECT handset brochure.
    Download the 8232 DECT user manual.

  • Alcatel-Lucent 8242 DECT Handset

    Picture
    The Alcatel-Lucent 8242s DECT Handset is designed to support DECT connectivity in TDM networks that use the Alcatel-Lucent 4070 Base Station , as well as IP networks deployed with Alcatel-Lucent 4080 IP-DECT Base Station.
    • Large 320 x 240 pixel resolution display
    • Color display, backlight
    • Bluetooth headset option
    • Alarm button
    • Optional notification and location-based services (ext. Server needed)
    • Intuitive interface with four-way navigator
    • Display and keypad backlight
    • Micro USB connectivity to PC
    • Integrated antenna
    • Digital and IP DECT connectivity
    ​Download the 8242 DECT handset brochure.
    Download the 8242 DECT handset user manual.

  • Alcatel-Lucent 8262 DECT Handset

    Picture
    The Alcatel-Lucent 8262 DECT Handset is designed to support DECT connectivity in TDM networks that use the Alcatel-Lucent 4070 Base Station , as well as IP networks deployed with Alcatel-Lucent 4080 IP-DECT Base Station.
    • Rugged design for demanding environments
    • Large, easy-to read screen provides access to IP-PBX Features
    • Lightweight, ergonomic design and intuitive operation
    • Optional alarm, notification and location services
    • Isolated worker protection features
    • No movement, man down and shock detection
    • Pull cord alarm
    • Large screen
    • Headset option
    • Alarm button
    • Optional notification and location-based services (ext. Server needed)
    • Intuitive interface with four-way navigator
    • Display and keypad backlight
    • Micro USB connectivity to PC
    • Integrated antenna
    • Digital and IP DECT connectivity​
    Download the 8262 DECT handset brochure.
    Download the 8262 DECT handset user manual.
    Options
    • Vertical Pouch with swivel clip
    • Dual Charger
    • Rack Charger and worldwide power supply
    • Pull cord for alarming
    • Accessories pack
    • Belt and swivel clip






    Picture

Company

About Us
The Company

Blog
Contact Us

Support

972.929.9100
​
FAQ
Terms of Use
Privacy Policy
© COPYRIGHT 2019. ALL RIGHTS RESERVED.
  • Home
  • Products
    • Business Phone Systems
    • Data Networking & Wireless
    • Hosted Cloud & Managed Solutions
    • Monitoring & Alerting
    • Unified Communication & Collaboration
    • Video Surveillance & Access Control
    • Thermal Imaging Camera
  • Solutions
    • SMB
    • Enterprise
    • Cloud Solutions
    • Access Control
    • Business Continuity
    • Contact Center
    • Safety Solutions
    • Video Surveillance
  • Hosted Plans
  • Resources
    • Brochures
    • User Manuals
    • Video Demos
    • FAQ
    • Blog
    • Cloud Policies and End User Agreements
    • Test My Connection Speed
  • Partners
    • 2020 On-line Roadshow Series
    • Partner Program Info
    • Register for access
    • Login
    • Logout
    • Account Management
    • Iwatsu License Server
  • Internet of Things
  • Enable IOT with Signals Monitor