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ICON NETWORKS
  • Home
  • Products
    • Business Phone Systems
    • Data Networking & Wireless
    • Hosted Cloud & Managed Solutions
    • Monitoring & Alerting
    • Unified Communication & Collaboration
    • Video Surveillance & Access Control
  • Solutions
    • SMB
    • Enterprise
    • Cloud Solutions
    • Access Control
    • Business Continuity
    • Contact Center
    • Safety Solutions
    • Video Surveillance
  • Hosted Plans
  • Resources
    • Brochures
    • User Manuals
    • Video Demos
    • FAQ
    • Blog
    • Policies and End User Agreements
    • E911 Update - Set your address for calls to emergency services
    • Test My Connection Speed
  • Partners
    • Partner Program Info
    • Login
    • Logout
    • Register for access
    • Account Management
    • Iwatsu License Server
  • ICON Cloud Customer Portal
  • Coming Soon New ALE Phones

Hosted Service Plans

Small Business

Communicate when you want, where ever you are, from whatever device is most convenient.

Medium & Large Business

The features and flexibility you expect from a business telephone system delivered through the cloud.

Overlay Cloud Services

Use the cloud to deploy new services such as video to operate in parallel with existing communications infrastructure and dial plans.​

SIP Trunks

Flexible plans covering local, long distance and 911.​ READ MORE

Hosted Voice

End-to-end hosted communications services with the features and flexibility to address enterprise-grade deployments.​

Hosted Unified Communications

Improve efficiency by staying connected anywhere from any device
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User Types

ICON Cloud Solutions provides several options to enable complete, carrier-class business phone service from the cloud that supports the industry’s most advanced collaboration, multi-media, multi-device and multi-location features. Powered by Alcatel-Lucent Enterprise’s award winning technology, ICON Cloud offers the ultimate flexibility in a hosted communications solution.
​
This page provides a side-by-side comparison of the different user types.

Service Plan

Office Plus User

Office User

Guest / Courtesy User

Starting at

$19.95 per user/per month

$17.95 per user/per month

$13.50 per user/per month

Summary

Voice, UC, mobility

Voice and UC

Mobility and UC

Device Types Supported

IP Desk Phone

Choice

Choice

Choice

Digital Desk Phone

Choice

Choice

Choice

SIP Phone

Option

Option

Option

Android Phone Application

Standard

Option

Option

iPhone Application

Standard

Option

Option

Cell phone (any number)

Standard

Option

Not Available

Multi-Device Routing Profile

Standard

Option

Not Available

Management (User-Based)

Routing Profile

Standard

Standard

Standard

Presence Status Update

Standard

Standard

Standard

Message Management

Standard

Standard

Option

Calling Plan

Standard Toll-Free Minutes

500

500

250

Telephony Features

Call Routing Rules

Standard

Standard

Standard

Call Forward

Standard

Standard

Standard

Call Transfer

Standard

Standard

Standard

Call Log

Standard

Standard

Standard

Call Screening

Standard

Standard

Standard

Multiple line

Standard

Standard

Standard

Conference (3-party)

Standard

Standard

Standard

Call Park

Standard

Standard

Standard

Paging

Standard

Standard

Standard

Dial-by-Name Directory

Standard

Standard

Standard

Call Pickup

Standard

Standard

Standard

Group Ringing (Member of Group)

Standard

Standard

Standard

Mobility

External Number

Standard

Option

Option

iPhone App

Standard

Option

Option

Android App

Standard

Option

Option

Windows Softphone

Option

Option

Option

Automated Attendant Features

Call Routing Rules

Standard

Standard

Standard

Unified Communications Features

Multimedia Calling

Option

Option

Option

Instant Messaging

Option

Option

Option

Presence

Standard

Standard

Standard

Move Call Between Devices

Standard

Option

Option

Contact List

Standard

Standard

Standard

Voice Messaging

Voice Mailbox

Standard

Standard

Option

Visual Voicemail

Standard

Standard

Option

Voicemail forward to Email

Standard

Standard

Option

New Message Waiting Indication

Standard

Standard

Option

Video Features

Point-to-point video calling

Option

Option

Option

Multi-party video

Option

Option

Option

Collaboration

Document Sharing

Option

Option

Option

 

Company

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972.929.9100
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  • Home
  • Products
    • Business Phone Systems
    • Data Networking & Wireless
    • Hosted Cloud & Managed Solutions
    • Monitoring & Alerting
    • Unified Communication & Collaboration
    • Video Surveillance & Access Control
  • Solutions
    • SMB
    • Enterprise
    • Cloud Solutions
    • Access Control
    • Business Continuity
    • Contact Center
    • Safety Solutions
    • Video Surveillance
  • Hosted Plans
  • Resources
    • Brochures
    • User Manuals
    • Video Demos
    • FAQ
    • Blog
    • Policies and End User Agreements
    • E911 Update - Set your address for calls to emergency services
    • Test My Connection Speed
  • Partners
    • Partner Program Info
    • Login
    • Logout
    • Register for access
    • Account Management
    • Iwatsu License Server
  • ICON Cloud Customer Portal
  • Coming Soon New ALE Phones