Hosted Service Plans |
Small BusinessCommunicate when you want, where ever you are, from whatever device is most convenient.
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Medium & Large BusinessThe features and flexibility you expect from a business telephone system delivered through the cloud.
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Overlay Cloud ServicesUse the cloud to deploy new services such as video to operate in parallel with existing communications infrastructure and dial plans.
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SIP TrunksFlexible plans covering local, long distance and 911. READ MORE
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Hosted VoiceEnd-to-end hosted communications services with the features and flexibility to address enterprise-grade deployments.
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Hosted Unified CommunicationsImprove efficiency by staying connected anywhere from any device
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Request More Information
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User Types
ICON Cloud Solutions provides several options to enable complete, carrier-class business phone service from the cloud that supports the industry’s most advanced collaboration, multi-media, multi-device and multi-location features. Powered by Alcatel-Lucent Enterprise’s award winning technology, ICON Cloud offers the ultimate flexibility in a hosted communications solution.
This page provides a side-by-side comparison of the different user types.
This page provides a side-by-side comparison of the different user types.
|
Service Plan |
Office Plus User |
Office User |
Guest / Courtesy
User |
|
Starting at |
$19.95 per user/per month |
$17.95 per user/per month |
$13.50 per user/per month |
|
Summary |
Voice, UC, mobility |
Voice and UC |
Mobility and UC |
|
Device Types Supported |
|||
|
IP Desk Phone |
Choice |
Choice |
Choice |
|
Digital Desk Phone |
Choice |
Choice |
Choice |
|
SIP Phone |
Option |
Option |
Option |
|
Android Phone Application |
Standard |
Option |
Option |
|
iPhone Application |
Standard |
Option |
Option |
|
Cell phone (any number) |
Standard |
Option |
Not Available |
|
Multi-Device Routing Profile |
Standard |
Option |
Not Available |
|
Management (User-Based) |
|||
|
Routing Profile |
Standard |
Standard |
Standard |
|
Presence Status Update |
Standard |
Standard |
Standard |
|
Message Management |
Standard |
Standard |
Option |
|
Calling Plan |
|||
|
Standard Toll-Free Minutes |
500 |
500 |
250 |
|
Telephony Features |
|||
|
Call Routing Rules |
Standard |
Standard |
Standard |
|
Call Forward |
Standard |
Standard |
Standard |
|
Call Transfer |
Standard |
Standard |
Standard |
|
Call Log |
Standard |
Standard |
Standard |
|
Call Screening |
Standard |
Standard |
Standard |
|
Multiple line |
Standard |
Standard |
Standard |
|
Conference (3-party) |
Standard |
Standard |
Standard |
|
Call Park |
Standard |
Standard |
Standard |
|
Paging |
Standard |
Standard |
Standard |
|
Dial-by-Name Directory |
Standard |
Standard |
Standard |
|
Call Pickup |
Standard |
Standard |
Standard |
|
Group Ringing (Member of Group) |
Standard |
Standard |
Standard |
|
Mobility |
|||
|
External Number |
Standard |
Option |
Option |
|
iPhone App |
Standard |
Option |
Option |
|
Android App |
Standard |
Option |
Option |
|
Windows Softphone |
Option |
Option |
Option |
|
Automated Attendant Features |
|||
|
Call Routing Rules |
Standard |
Standard |
Standard |
|
Unified Communications Features |
|||
|
Multimedia Calling |
Option |
Option |
Option |
|
Instant Messaging |
Option |
Option |
Option |
|
Presence |
Standard |
Standard |
Standard |
|
Move Call Between Devices |
Standard |
Option |
Option |
|
Contact List |
Standard |
Standard |
Standard |
|
Voice Messaging |
|||
|
Voice Mailbox |
Standard |
Standard |
Option |
|
Visual Voicemail |
Standard |
Standard |
Option |
|
Voicemail forward to Email |
Standard |
Standard |
Option |
|
New Message Waiting Indication |
Standard |
Standard |
Option |
|
Video Features |
|||
|
Point-to-point video calling |
Option |
Option |
Option |
|
Multi-party video |
Option |
Option |
Option |
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Collaboration |
|||
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Document Sharing |
Option |
Option |
Option |