ICON Networks - Monitoring and Alerting

Monitoring and Alerting

Becoming aware as quickly as possible when an unexpected situation or disturbance occurs is the first step to prevent disaster, ensure the safety of your employees and protect the security of your business assets. ICON will work with you to customize an advanced notification solution that allows you to communicate with everyone on any device wherever they may be.

Environmental Monitoring

Monitor temperature, moisture, motion, smoke and live weather feeds
Send alerts based on programmable thresholds

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Emergency
Lockdown

Initiate a lockdown or announce a building evacuation from telephones, panic buttons and more
Discretely alert key personnel of a situation

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IMMEDIATE NOTIFICATION, TIMELY RESPONSE

Becoming aware as quickly as possible when an unexpected situation or disturbance occurs is the first step towards preventing disaster, ensuring the safety of your employees and protecting the security of your business assets. ICON will work with you to customize an advanced notification solution that allows you to communicate with everyone on any device wherever they may be. Becoming aware as quickly as possible when an unexpected situation or disturbance occurs is the first step towards preventing disaster, ensuring the safety of your employees and protecting the security of your business assets. ICON will work with you to customize an advanced notification solution that allows you to communicate with everyone on any device wherever they may be.

Environmental Monitoring
Becoming more aware of your environment and pro-actively managing security breaches helps minimize downtime that leads to lost production or worse. Perfect for businesses of all types and sizes.

Add door sensors and motion detectors to secured areas. Receive alerts when doors are opened or motion is detected.
Use wireless sensors to detect temperature, moisture, water, smoke, flame, etc. Receive alerts if monitored equipment fails, goes out of range, or is threatened by an environmental disruption.
Quick messaging can be used to notify any or all employees of general or emergency announcements on mobile devices, PA systems, PC screens, and digital wallboards.

Monitor:

Motion
Temperature
Smoke
Door triggers
Moisture
E911 call
Fire
Panic button

Notify:

SMS message
Voice call
Video feed
Loud speaker
Strobe light
Loud ringer / bell
Email
Paging group

Automatically generate an action if an alert is triggered

Sensors and devices send alarms when triggered, and can give status reports on events

Business Continuity Solutions

BE PREPARED FOR THE UNEXPECTED
With extensive experience as a core platform integrator, ICON offers customers a unique set of business continuity applications addressing a variety of critical services across all vertical markets.

Security & Environmental Monitoring: Timely awareness when an unexpected situation or disturbance occurs is the first step to ensuring the safety of your employees and the security of your business. ICON Signals is an advanced notification solution that allows you to communicate with everyone on any device wherever they may be.

Rapid Communications Deployment Services: ICON Solutions offers emergency restoration of phone services, mobility users and auto-attendant within hours as opposed to days or weeks with our Rapid Communications Deployment service.

Video Surveillance: Deploy a custom video surveillance system that can be enabled with our Visual Cloud application to manage all surveillance cameras, access live feeds and integrate with physical security solutions and productivity tools.

System Integration Services: ICON can work with you to integrate your subsystems to work with our security and environmental monitoring, hosted communications and productivity applications.

HAVE CRITICAL COMMUNICATIONS FUNCTIONS OPERATIONAL WITHIN HOURS
Downtime can be measured in lost phone calls, lost emails, lost orders and lost revenue. For a medium-sized businesses, this revenue loss could be tens of thousands of dollars per day. Not to mention the stress it can lead to your most critical customer and supplier relationships. Is your business prepared for the unexpected? If not, ICON specializes in helping companies avoid the crippling effects a disaster has on business operations.

Download the rapid communications deployment brochure.

MAINTAIN COMMUNICATIONS AND GENERATE REVENUE IN THE WAKE OF A DISASTER
Many companies have not considered the impact it would have on their business if their communications systems were down for one or more days following a disaster such as a fire, hurricane or earthquake. Recovery time to restore even partial service will take days, if not weeks or months. ICON's Emergency Communications Deployment Service can have critical communications functions operational within hours, as opposed to weeks or months, following a disaster.

Telephone system services hosted in ICON’s secured data center
Alcatel-Lucent Enterprise IP phones
Number forwarding service
Auto-attendant & voice mail

Business Continuity Videos

Watch a video to learn more about how ICON Signals can help mitigate risk and protect your business continuity.

Lockdown

Maintain a secure environment from outside threats by enabling hard or soft lockdowns from devices including mobile phones, desk phones, PC, tablet, panic button and more. When a threat is detected a lockdown is initiated:

Secure all doors and access areas
Send discreet alerts to key personnel
Use devices to acknowledge lockdown and report status
Automatically alert authorities
Create voice or text message providing important details about the lockdown condition

Download the Signals Lockdown brochure.

9-1-1 Alert

The ICON Signals 9-1-1 Alert solution uses real time alerts to improve the way your internal staff is notified when someone dials 911 or another emergency access number. Alerts include critical information about the origination of the call and help reduce the time it takes for the right people to be notified about the event. Armed with more information in less time, ICON Signals helps improve the likelihood of a positive outcome.

Send text alerts to key staff identifying the extension, room or building from where 911 was dialed
Include a link to a map of the location with a text alert
Send a broadcast voice or text announcement to mobile phones, desk phones, PCs and tablet with information about the 911 call. This information can also be broadcast over paging systems and loudspeakers
Activate video cameras in the area and provide a live feed with the alert

Download the Signals 9-1-1 Alert brochure.

Alerting Options

Timely notification to all your devices

Receive alerts on your favorite device – voice calls, text message and email. Play alert messages over paging systems and through telephone speakers. Trigger loud bells and other audible alarms.

SMS message
Voice call
Video feed
Loud speaker
Strobe light
Loud ringer / bell
Email
Social media
Paging group

Video Paging

Awareness is crucial to reducing response times and ultimately ensuring the security and safety of your people and property. ICON’s video solution with access to live camera feeds provides video alerts on mobile phones and computers.

Receive alert messages with links to live camera feeds
Send live video pop-ups and alert messages
Integrate with sensors for both emergency alert and environmental monitoring

Integrated Video Mapping

Centralized, web‐based access allows users to navigate all live camera streams using individual floor plans and campus maps. Hovering over any camera icon on a map instantly displays a live video thumbnail. The combination of access to live and historical camera views at all schools in a district along with best of breed local recording and archiving provides a single portal to manage all surveillance cameras.

Use enhanced mapping software to zoom in on cameras
Navigate live camera streams using building floor plans
Integrate with campus-specific applications and other third-party software
Train staff on primary functionality in less than ten minutes

Campus mapping with 1-click to live views

Open Architecture

Most organizations have multiple monitoring and communications systems already in place. These systems include phone systems, access control systems, clock systems, alarm panels, etc. These systems typically operate independently. Leveraging an open architecture, ICON Signals integrates all of these systems into a centralized monitoring and alerting platform. When an event such as intrusion, weather event or fire alarm occurs, alerts are sent to multiple endpoints inclusive of mobile phones, text messages, audible alerts and more.