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ICON NETWORKS
  • Home
  • Products
    • Business Phone Systems
    • Data Networking & Wireless
    • Hosted Cloud & Managed Solutions
    • Monitoring & Alerting
    • Unified Communication & Collaboration
    • Video Surveillance & Access Control
  • Solutions
    • SMB
    • Enterprise
    • Cloud Solutions
    • Access Control
    • Business Continuity
    • Contact Center
    • Safety Solutions
    • Video Surveillance
  • Hosted Plans
  • Resources
    • Brochures
    • User Manuals
    • Video Demos
    • FAQ
    • Blog
    • Policies and End User Agreements
    • E911 Update - Set your address for calls to emergency services
    • Test My Connection Speed
    • Transparency in Coverage
  • Partners
    • Partner Program Info
    • Login
    • Logout
    • Register for access
    • Account Management
    • Iwatsu License Server
  • ICON Cloud Customer Portal
  • Coming Soon New ALE Phones

Integrated Devices
​Connected People

-Voice and Data-
-Cloud Solutions-​
-Distribution and Development-

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Choose Your Adventure

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Voice Communications

Voice Communications

As email and chat have become more popular than ever, person-to-person conversation hasn't been replaced quite yet.  People still need to talk, be it via desk phone, a soft phone or a mobile phone, and ICON has the solution perfect for your business. 
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Small & Medium Business

  • Up to 300 users
  • Desk phones
  • Soft phones
  • ​On premises or in the cloud
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Enterprise
​Business

  • Up to 15,000 users
  • Desk phones
  • Soft phones​​
  • ​On premises or in the cloud
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Deskphones
​Outfit your business with premium deskphones and softphones from award winning industrial designers.  Choose from ICON's line of tested and certified VoIP, SIP and digital phones.  
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  • Enhanced HD voice quality
  • Built-in security
  • Video call 
  • Bluetooth handset
  • QWERTY keyboard
  • Color touch screens
  • Best in class power consumption
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UC & Collaboration

UC and Collaboration

Stay connected to business conversations by phone, smartphone, video, IM, email and more.  Collaborate with colleagues to share files and documents across the globe.  Unified communication tools can be bundled with voice services or overlayed onto your existing communications infrastructure.
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Unified Communications

  • ​Presence management
  • Smartphone clients​
  • Add UC services for one, ten or all employees​
  • Premises-, cloud- or hybrid-based solution
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Collaboration

  • Screen sharing
  • Document sharing
  • Group chat​​
  • Voice and video conference
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Unified Communications & Collaboration

Unified Communications and Collaboration

Unified Communications (UC) allows for easier, more direct collaboration between co-workers, clients and suppliers—regardless of physical location. 
  • Untethered communication
  • Bring your own device
  • Pass calls between your smartphone and deskphone
  • Share your desktop screen with remote collaborators​
  • Overlay features onto your existing communications system
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Hosted Cloud & Managed Solutions

Hosted Cloud and Managed Solutions

Deploy any ICON communications technology as a hosted solution, an on-premises installation, as a hybrid of the two strategies, or as a managed solution. 
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Hosted Solution

  • Up to 40% better call quality
  • Flexible choices for your business
  • Secure communication via VPN 
  • Engineered solution for seamless operation
  • Single source for support
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On-Premises Solution

  • Scalable
  • Highly redundant
  • Multi-site, multi-user
  • Multi-media communications
  • Private managed services

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Same Technology On-Premises or In-Cloud

Same Technology On-Premises or In-Cloud

ICON solutions can be deployed on-premises, as cloud based services, or as a hybrid of both.  Don't let technology complexity limit your options.  The choice is up to you.
  • Voice and video
  • Unified communications and collaboration​
  • ​Monitoring and alerting
  • Access control
  • Campus lockdown
  • Overlay of features onto your existing systems and infrastructure
  • ​Fully-managed solutions
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Monitoring and Alerting

Monitoring and Alerting

Becoming aware as quickly as possible when an unexpected situation or disturbance occurs is the first step to prevent disaster, ensure the safety of your employees and protect the security of your business assets. ICON will work with you to customize an advanced notification solution that allows you to communicate with everyone on any device wherever they may be.
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Emergency Lockdown

  • Initiate a lockdown or announce a building evacuation from telephones, panic buttons and more
  • Discretely alert key personnel of a situation​
  • Premises-, cloud- or hybrid-based solution
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Environmental Monitoring

  • Monitor temperature, moisture, motion, smoke and live weather feeds
  • Send alerts based on programmable thresholds
  • Deploy equipment on-site or hosted in a data center
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ICON Signals Monitoring and Alerting

ICON Signals Monitoring and Alerting

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​ICON Signals monitors your environment and alerts designated people or groups if something happens. Notifications are sent via SMS message, voice call, video feed, audible or visual alert, and more.

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Wired and wireless sensors are available to track any activity taking place at your facility:
  • Panic button
  • Motion
  • Temperature
  • Smoke
  • Door triggers
  • Moisture
  • E911 call
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Automatically generate an action if an alert is triggered

Sensors and devices send alarms when triggered, and can give status reports on events:
  • School lockdown
  • E911 notification
  • Alarm panel activation
  • Environmental notification
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Data Networking & Wireless

Data Networking and Wireless

As connectivity demanded by devices and users increases from megabits to gigabits, new cabling and switches are often required to maintain performance. 
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Data Networking

  • Alcatel-Lucent switches
  • Nokia passive optical LAN
  • Network management and security
  • Location-based services
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Wireless

  • High speed wireless access points
  • Seamless roaming and Quality of Service for real-time applications
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Data Networking & Wireless

Data Networking and Wireless

Now there are even more ways to keep your office, campus and data center networks connected.  So dive in and discover the right switch for your business.
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Fixed Switches - 
GigE stackable LAN switches that are easy to manage and designed for businesses of all sizes.

Hardened Switches - Ruggedized, fully manageable and scalable Gigabit Ethernet switches designed for industrial Ethernet.  Ideal for a range of industrial applications such as intelligent transportation, railway and substations.

WLAN Access Points - Indoor and outdoor access points provide high throughput and a seamless user experience.
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Network Management - Network-wide visibility with a full set of tools for converged campus networks and data centers.
Passive Optical LAN - Quality of Service (QoS) and high bandwidth allow organizations to converge voice, video and data all onto the same fiber network allowing more efficient maintenance, cabling and overall performance.
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Video Surveillance & Access Control

Video Surveillance and Access Control

ICON specializes in video solutions that converge different security products, such as video surveillance cameras, recording software and biometric-enabled access control solutions. 
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Video Surveillance

  • Interactive video maps
  • Video alerts
  • Recording and activity logs
  • Multi-view matrix
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Access Control

  • Visitor management
  • Time-attendance
  • Entry and exit readers​
  • Palm vein, fingerprint, card, and PIN readers
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Video Surveillance & Access Control

Video Surveillance and Access Control

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Protect your people and property with a flexible, scalable and complete solution designed to prevent unauthorized people from reaching secure areas.

Access Control Benefits 
  • ​Grant or deny access based on user, zone and time
  • Palm vein and multispectral biometric fingerprint access control
  • Secure sensitive areas with advanced access control features
  • IP-based architecture to enhance reliability and scalability
  • Centralized monitoring and control of multiple devices and locations
  • Get real-time notification on exceptions
  • Integrate fire alarm and other devices for better safety and security
  • Works over existing cabling, Wi-Fi, 4G and Ethernet networks

Video Management can be leveraged for traditional security needs (loss prevention, employee safety) as well as innovative revenue opportunities such as video alerts from delivery docks.

​Video Surveillance has become easier to deploy as the technology has evolved towards digital cameras, and data storage is more affordable than ever.  Add video surveillance and enable advanced features like:
  • Interactive Maps - organize and access interactive cameras via maps
  • Video Alerting - push video pop-up and alert messages to a user's computer
  • Activity Logs - track cameras, usage and other systems
  • Multi-View Matrix - show and automatically cycle multiple cameras to an operators display​
  • Robust API's - enable third party integrations
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"We create the tools that allow you to connect."

Welcome to ICON

ICON specializes in cloud- and customer-based voice, video and unified communications platforms.  Design, integrate, communicate and collaborate with ICON.  With a wide variety of solutions to choose from, our products are designed to accommodate dynamic business growth, ensuring your long-term satisfaction and communications performance.
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SMB Solutions

ICON Voice Networks provides flexible options to deploy voice, video, messaging, wireless and data infrastructure applications that fit the specific needs of SMB's. With a wide variety of phone systems, data infrastructure, unified communications and security solutions to choose from, our products are designed to accommodate dynamic business growth, insuring your long term satisfaction and communications performance.
  1. Solutions deployed in the cloud or on premises
  2. Affordable monthly plans
  3. Overlay ICON features onto your existing system​​s
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Flexible Deployment

Solutions-in-a-box are great until they don't fit your needs.  Generic solutions limit the customer to predetermined configurations with limited flexibility.  ICON doesn't put limits on our customers.  We work with you to determine the solution that best fits your needs.
  1. Custom CRM integration
  2. Upgrade incrementally without replacing existing equipment
  3.  Deploy digital or analog telephones through a secure gateway when VoIP isn't practical
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Enterprise Solutions

To maintain a competitive advantage in an increasingly globalized business environment, large enterprises must maintain high standards of quality, security and efficiency. ICON Voice Networks products for large enterprises feature centralized applications that connect networks, people, processes and knowledge to support continuous business growth.
  1. Advanced multi-site telephony, hosted, premises or hybrid
  2. Unified communications and video collaboration
  3. Network infrastructure, management and security solutions
  4. Wi-Fi networks
  5. Monitoring and notification solutions
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Contact Center Solutions

Route calls within your organization using automated company greetings, menu options and even automatic speech recognition that allows voice-activated call routing. Additionally, ICON Voice Networks offers Contact Center solutions that route calls based on caller ID, time of day, call type, account codes and more.
  1. Automatic call distribution 
  2. Real-time and historical reporting
  3. Screen pops and computer telephony integration
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People have lots of ways to pick the best vendor, but the telltale sign is how they respond to a challenge. I'm very impressed with the team perspective while working with ICON.  Everybody was all in, and when a barrier came up the response was, "how can we help?"
-Daniel Fuller, Superintendent, Waelder ISD

Choose Your Adventure

Choose Your Adventure

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Voice Communications

Business phone systems for 5 users up to 100,000 users.  
Learn More

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Unified Communications  &  Collaboration

Easy, direct collaboration between co-workers, clients and suppliers—regardless of physical location.
Learn More

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Monitoring  & 
​Alerting

Monitor your environment and alert designated people if something happens. ​
Learn More

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Hosted Cloud & Managed Solutions

Deploy any ICON communication technology as a hosted solution, an on-premises installation, a hybrid of the two strategies, or as a managed solution.  
Learn More

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Data Networking  &  Wireless

LAN switches, WAN and WLAN, optical networking, security and management tools.  
Learn More

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Video Surveillance & Access Control

Manage access to restricted areas using fingerprint, palm, and card readers.  Live monitor and store video camera feeds. 
Learn More

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Read ICON's update about coronavirus and customer support.  We are open, available and ready to help.

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  • Home
  • Products
    • Business Phone Systems
    • Data Networking & Wireless
    • Hosted Cloud & Managed Solutions
    • Monitoring & Alerting
    • Unified Communication & Collaboration
    • Video Surveillance & Access Control
  • Solutions
    • SMB
    • Enterprise
    • Cloud Solutions
    • Access Control
    • Business Continuity
    • Contact Center
    • Safety Solutions
    • Video Surveillance
  • Hosted Plans
  • Resources
    • Brochures
    • User Manuals
    • Video Demos
    • FAQ
    • Blog
    • Policies and End User Agreements
    • E911 Update - Set your address for calls to emergency services
    • Test My Connection Speed
    • Transparency in Coverage
  • Partners
    • Partner Program Info
    • Login
    • Logout
    • Register for access
    • Account Management
    • Iwatsu License Server
  • ICON Cloud Customer Portal
  • Coming Soon New ALE Phones